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Job description

  • Supervise and coordinate the daily activities of housekeeping attendants and public area cleaners.


  • Inspect guest rooms, corridors, and public areas to ensure cleanliness and compliance with hotel standards.


  • Assign daily work schedules and room assignments to housekeeping staff.


  • Train new employees on cleaning procedures, safety standards, and company policies.


  • Monitor inventory levels of cleaning supplies, linens, and guest amenities.


  • Report maintenance issues and follow up with the engineering department.


  • Ensure all lost and found items are properly documented and stored.


  • Handle guest requests and complaints related to housekeeping services.


  • Maintain health, hygiene, and safety standards in all areas.


  • Prepare attendance records, leave schedules, and performance evaluations.


  • Coordinate with Front Office regarding room status updates (vacant, occupied, out of order).


  • Ensure proper use and maintenance of housekeeping equipment.


  • Conduct regular staff briefings and motivate team members.


  • Monitor productivity and service quality to meet hotel standards.


  • Assist the Housekeeping Manager with departmental reports and audits.


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