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Restaurant Supervisor

2 days ago 2026/11/10 ·Application closes in 117 days
Other Business Support Services
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Job description

 The Restaurant Supervisor oversees daily shift operations to ensure high-quality food service, guest satisfaction, and staff efficiency. This role bridges the gap between front-line staff and upper management, handling immediate customer needs, directing team members, and maintaining safety and service standards. 

Shift Management & Customer Service


  • Supervise front-of-house (FOH) staff during daily shifts, ensuring smooth dining room operations.
  • Resolve customer complaints and service issues with speed and a positive attitude.
  • Monitor service speed, food presentation, and table turnover to maintain high standards.
  • Assist with opening and closing procedures, including cash handling, safe drops, and securing the building.
Team Leadership & Training


  • Assign daily side-work, stations, and shift duties to servers, hosts, and bussers.
  • Train new hires on service protocols, menu items, and point-of-sale (POS) systems.
  • Provide real-time feedback and coaching to team members during service.
  • Cover floor positions (serving, hosting, or expediting) when the restaurant is busy or short-staffed.
Operations & Compliance


  • Ensure full compliance with food safety, sanitation, and alcohol service regulations.
  • Monitor inventory levels of front-of-house supplies and report shortages to the Restaurant Manager.
  • Review employee timecards, manage shift cuts based on labor targets, and handle call-outs.
This job post has been translated by AI and may contain minor differences or errors.
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