About LyraLyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.Lyra Health Singapore are seeking a dynamic and experienced Trainer & Content Developer to join our team. This role is ideal for a mental health professional with strong facilitation skills and a passion for organisational development.
The successful candidate will be responsible for delivering psychosocial training sessions, supporting teams through change, and developing engaging, research-informed content to enhance our training offerings. If you're looking to make a meaningful impact in both individual and organisational wellbeing, we’d love to hear from you.
This is a full time, 5 day per week hybrid working position, based in Singapore. The successful candidate will conduct occasional on-site delivery across Singapore when required. We require strong written and spoken language capabilities in English and Mandarin.
Key Responsibilities:
Training / Group Session facilitations:
• Responsible for delivering Lyra’s training to clients (primarily psychosocial)
• Will be responsible for trainings that require psychological skill-set and expertise as well as organisational development and culture related skills.
• Provide group Emotional Impact Sessions (e.g. debriefing, containment and problem solving / directing a way forward around organisational change, restructure, retrenchment, loss, discord etc.)
• Facilitate team Realignment sessions for groups in discord or going through challenges
• Conduct assessment interviews for Team Audits
• Assist with short psychoeducation sessions where needed
• Provide ad hoc counselling-related support to clinical teams on occasion
Content Development:
• Develop new engaging training content and refresh older training content for Lyra (research current information and up to date best practice)
• Develop updates to existing Training Content where necessary
Data management and Reporting:
• Collect and record Event details (registers, customer feedback, service impact)
• Compile reports for events where appropriate, provide recommendations where needed
Requirements
Minimum level of experience required:
• Professional Degree in Social Sciences with Counselling Qualification (e.g. Psychologist, Social Worker, Registered Counsellor, Coach)
• Currently registered with relevant Professional board
• 2-3 years’ experience in Training and/or Counselling (ideally within EAP or corporate environments)
• If experience is lacking, candidate will be considered if he or she can demonstrate proficiency in both Training and Counselling
• Experience in developing content for Training purposes, or able to demonstrate proficiency in content development (primarily psychosocial)
Minimum skillset required:
• Bi-lingual: Mandarin and English (essential)
• Professionalism, maturity and excellent customer-facing manner
• Sound time management and personal calendar management
• Able to work independently and proactively, strong work ethic
• Sound understanding of psychosocial constructs and able to explain these effectively
• Ability to research and curate up to date information and best practice in psychosocial fields
• Strong communicator and confident presenter
•Administrative competence (data, documents and emails)
Due to remote/ hybrid working environment, stable and reliable internet connection is needed.
Access to transport and ability to travel required on occasion.
