1. Check AV equipment before event begins to ensure it is fully operational, and repair equipment when necessary.
2. Assist guests/customers with ensuring the interface of audio, video, and projection devices in banquet and meeting rooms.
3. Lock and secure equipment when not in use.
4. Tape down and dress all loose wire and cable.
5. Break-down and remove equipment from meeting rooms promptly following event and return to secure storage location.
6. Instruct guests/customers about proper usage and operation of AV equipment at each assigned event.
7. Assist guests/customers with establishing an Internet connection in banquet and meeting rooms.
8. Secure equipment to cart when transporting, taking care to protect both equipment and people from harm.
9. Check delivered equipment and room set-up against Banquet Event Order before event begins to ensure that accuracy against flowsheets.
10. Monitor equipment operation at appropriate intervals during each assigned event.
11. Perform preventive maintenance on AV equipment and materials, including changing bulbs and cleaning equipment as required.
12. Label any broken equipment with a tag that includes a description of the problem and communicate problem to manager/supervisor.
13. Communicate any additions or deletions to flowsheets to manager/supervisor and other departments as necessary.
14. Oversee the set-up of AV equipment in banquet and meeting rooms.
15. Read, understand, and adhere to Visual Productions SOP book.
16. Up-sell different AV services and products to customers.
17. Maintain the racks and the Equipments properly
ADMINISTRATIVE RESPONSIBILITIES

1. Complies with the hotel’s rules and regulations.
2. Checks and ensures that the jobs assigned have been effectively completed on the timely basis and according to the assignment and hotel’s expectation.
3. Recommends corrective actions for unfavorable variances in job standards and budget commitment.
4. Proposes and executes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
5. Establishes two-way communication within and related departments.
6. Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
7. Attends daily briefing and departmental meetings as assigned by supervisor.
8. Manages time effectively by meeting deadlines on time.
9. Identifies and solves problems in a professional manner.
10. Assists others to ensure the operation is run smoothly and effectively.

TECHNICAL RESPONSIBILITIES

1. Knows, understands, and reviews the job description of all positions in the department and be able to perform the task as required.
2. Knows and understands policies of the department well and can guide others to perform the job well.
3. Recognizes and able to manage to maintain good quality products and presentation.
4. Checks, reviews, and proposes service standards established by the company.
5. Provides assistance to the other employees when required.
6. Maintains self and all personnel’s grooming standards.
7. Conserves energy and protects environment.
8. Maintains the requisition point and par stock of products used in the department, spare parts, and engineering supplies.

COMMERCIAL RESPONSIBILITIES

1. Communicates effectively with guest, clients, business partners and staff.
2. To be a good sales person to promote hotel’s image and businesses.
3. Participates the company’s, hotel’s, and community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

JOB REQUIREMENT

1. Minimum education of Sound engineering or Data communication and Transmission.
2. Minimum of 1-2 years of repair & maintenance experience. Hand on experience with machines and equipments used in large building or Hotels is highly desirable
3. Good knowledge and understanding of machines and the preventive procedures
4. Have good English communication skills both in written and spoken
5. Computer literate
6. Posses professional disposition with good communication and interpersonal skills