General Overview:

We are currently partnering with a leading organization in the insurance sector to hire aBusiness Analystto join their team in Dubai. This role is ideal for a detail-oriented professional with a strong understanding of software engineering and enterprise IT systems, who is passionate about driving digital transformation initiatives.

The successful candidate will work closely with cross-functional stakeholders to gather requirements, support system development, and ensure the successful delivery of digital projects that enhance operational efficiency and customer experience.

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document business requirements
• Translate business needs into clear technical specifications for development teams
• Support the software development lifecycle by providing clarifications, reviewing deliverables, and troubleshooting issues
• Develop and maintain project plans, timelines, and progress reports
• Coordinate with internal teams and external partners to ensure successful project execution
• Analyze business processes, operations, and customer needs to identify opportunities for improvement and efficiency
• Perform system and data analysis to ensure solutions are scalable, maintainable, and aligned with performance standards
• Create test plans, test cases, and support user acceptance testing (UAT)
• Assist in the design, development, and implementation of digital systems and solutions
• Conduct gap analysis, including integration requirements such as APIs
• Monitor project progress and provide regular updates to stakeholders
• Maintain knowledge of industry trends, regulations, and best practices
• Provide training and support to internal teams on newly implemented systems

Key Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field
• Proven experience as a Business Analyst within digital or technology-driven environments
• Strong understanding of software engineering principles and enterprise IT systems
• Experience in requirements gathering, documentation, and analysis tools
• Knowledge of process mapping techniques, including flow diagrams and data models
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite and relevant analytical tools
• Prior experience within the insurance or financial services sector is highly preferred
• Experience in project management or digital transformation initiatives is an advantage