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https://bayt.page.link/2oJDsKwnLD7oUMZv8
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ReConnect Membership Coordinator

Yesterday 2026/11/16 ·Application closes in 118 days
500 Employees or more · Other Business Support Services
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Job description


Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.



Job Description

  • Consistently offer professional, friendly and engaging service
  • Assist in the all operations of ReConnect membership program and to have knowledge of all Fitness classes and offerings
  • Assist guest with the check-in to facilities
  • Assist guests with product information and retail sales
  • Provide guest information relating to Fitness Classes, Pool Day Pass and special offers, membership offerings
  • Assist guest with payment collection for their respective membership
  • Prepare agreement as per requirements
  • Brief the guest about his benefits as part of his membership
  • Being able to solve guests issues, concerns
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Report any problems or questions to ReConnect Assistant manager
  • Maintain membership database
  • Maintain membership records
  • Respond in a professional manner to members enquires and assisting with any requests with regards to their membership
  • Consolidate monthly reporting of all membership activities
  • To report anything which may be a Health & Safety hazard
  • Other duties as assigned

Qualifications

  • Previous experience in luxury hotel environment desirable but not essential
  • High School diploma, vocational training and/or 1 year work experience.
  • Fluent in English (written & verbal) essential.
  • Friendly and pleasant disposition with people interaction skills.
  • Highly level of personal cleanliness and grooming. Previous Fitness center experience preferred
  • CPR and First Aid certification preferred
  • Excellent communication and organizational skills
  • Russian speaker
  • Attention to details
  • High problem solving ability
This job post has been translated by AI and may contain minor differences or errors.
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