Regional Performance Manager

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

MAIN PURPOSE

The role aims to improve Montblanc’s market position and achieve financial growth in the Middle East, India & Africa region. The Regional Performance Manager defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.

CONTEXT

Based in local headquarters, reporting to the President Middle East, India & Africa, travel expected.

KEY RESPONSIBILITIES

BUDGET AND LE

• Coordinate yearly regional BU and Phasing
• Coordinate monthly and weekly estimates for the region with sales team
• Management of the Training budget
• Act as liaison with departments for all budget and LE information

REPORTING

• Analyze and track market intelligence and research;
• Monitor Montblanc’s Network in the MEIA region (size, opening, closure, typology) and profitability, together with local teams, and benchmark with other brands for further action plans
• Based on network plans and consolidated analysis of Capex requirements, establish priorities and action plans with market heads (including renovations, expansion, closing...)
• Analyze existing business models and propose changes to support Regional Performance whilst preserving global profitability (incl. networks’ performance: sell-in/sell-out)
• Support on presentation for the International Sales Department (internal presentation, Richemont budget, 3-Y-plan …)
• Prepare Monthly reporting (WA sale report, Network Trackers…)
• Report Monthly gratuities to HQ
• Prepare SIHH Sales reports
• Prepare the yearly strategic plan
• Identify new business opportunities, support them in the preparation of business cases and participate in the validation process
• Product launches: Ensure implementation of launches according to the launch plan and track sell-out

LEGAL

• Maintain all legal agreements for the MEIA region
• Assist in legal process, documentation for boutiques, SiS, Online …
• Prepare commercial agreement for new clients and addendums for current contracts (ADA, Termination, Relocation…)
• Prepare espace agreement for new POS or boutique
• Develop and maintain the legal archive

PROJECTS

• E-Commerce: Analyze e-com market opportunities, coordinate and gather all data and documentation needed (market share, sell-out, competition review, segmentation, tables, charts, etc.)
• E-Commerce: Manage new E-retailer set up
• Special Products projects from markets or retailers (discussion with markets, validation, briefing and follow up with category management…)
• Management of all CAR’s
• Rework Capex budgets with SDP and Sales Directors
• Trade show preparation: SIHH…
• Maintain the vendor Masterdata in SAP: vendor creation, modification and Extension
• Process Purchase orders in SAP

JOB PROFILE (for recruitment purpose only)

Education:

University degree required

Required experience:

• 5+ years’ experience in account or event management roles
• Project management skills essential
• Retail or Luxury brand experience ideal
• Management experience of both direct staff and external suppliers

• Strong project management skills
• Very good computer skills (Word, Excel, PowerPoint)
• Ability to travel within region (including KSA) & Europe
• Very good knowledge of MS Office (Word, Excel & PowerPoint)

• Excellent knowledge of English (written and spoken)
• Arabic and French is an advantage

The successful candidate will have the following personal qualities:

• Pro-active and dynamic
• Presentable & client oriented
• Focused, target oriented, & organized with a high attention to detail
• Ability to multi task and work extended hours in a fast pace environment
• Managerial skills & proactive approach
• Ability to enthuse people from various background and make them follow you
• Operational skills and “hands-on” mentality
• Team player
• Capacity to travel