SALES COORDINATOR

Key Responsibility

1. Assist the sales team in preparing proposals, presentations, and contract review documentation.
2. Maintain and update CRM systems, sales pipelines, and sales tracking reports on a daily basis.
3. Qualify inbound leads and assign them to the appropriate sales representatives.
4. Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries.
5. Prepare weekly, monthly, and quarterly sales reports, including revenue forecasts and key performance indicators (KPIs).
6. Generate sales performance reports and analytics for management review.
7. Coordinate with the operations team to ensure seamless execution of customer requirements and business processes.
8. Monitor and improve operational workflows by identifying inefficiencies and recommending process improvements.
9. Facilitate effective communication between sales, operations, and other departments to resolve customer and operational issues promptly.
10. Ensure compliance with company policies, Standard Operating Procedures (SOPs), and quality standards.
11. Communicate and reinforce company guidelines related to attendance, performance, workplace conduct, and employee expectations.
12. Promote and support a positive health and safety culture by encouraging safe work practices and employee participation.
13. Maintain accurate records and documentation related to sales and operational activities.
14. Build and maintain strong relationships with internal stakeholders and customers.
15. Provide general administrative and coordination support to achieve departmental and organizational objectives.
16. Perform any other duties assigned by management in support of business operations.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.