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Sales Maintenance Manager

30+ days ago 2026/08/24
Other Business Support Services
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Job description

About the job Sales Maintenance Manager

Job Title: Sales Maintenance Manager


Department: Sales / Operations / Facilities


Reports To: General Manager / Operations Director


Language: German or Armenian


Job Summary


The Sales Maintenance Manager is responsible for managing sales support functions and maintenance operations to ensure efficient business performance. This role leads maintenance planning, supervises technicians or support staff, coordinates with clients or internal teams, and helps drive sales growth through service quality, customer satisfaction, and operational excellence.


Key Responsibilities


Search for the clients


Evaluate the needs of the client and make a proposal


Oversee daily maintenance operations and ensure timely completion of repair and service tasks


Coordinate preventive maintenance schedules for equipment, facilities, or assets


Supervise maintenance staff, contractors, or service technicians


Monitor service quality, response times, and customer satisfaction


Support sales efforts by managing client relationships and identifying service opportunities


Prepare quotes, proposals, service agreements, and follow-up communications


Track maintenance costs, budgets, inventory, and resource allocation


Ensure compliance with safety standards, company policies, and regulatory requirements


Resolve customer complaints, service issues, and operational escalations


Collaborate with sales, operations, and technical teams to improve workflow and service delivery


Maintain reports on maintenance performance, sales activity, and key metrics


Train staff on procedures, customer service, and operational best practices


Required Skills and Qualifications


Strong leadership and team management skills


Experience in sales coordination, maintenance operations, or facility management


Good knowledge of equipment maintenance, repair processes, and preventive maintenance


Excellent communication, negotiation, and customer relationship skills


Ability to analyze budgets, schedules, and performance reports


Strong problem-solving and decision-making abilities


Proficiency in MS Office or maintenance management software


Ability to manage multiple priorities in a fast-paced environment


Apply now!




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