Data Center Training Delivery Specialist

Role Overview

As Training Specialist, you will serve as a senior individual contributor responsible for designing, delivering, and improving training programs for Oracle Cloud Infrastructure data center operations and support teams. This role helps ensure field teams are prepared to execute safely, follow approved procedures, respond to abnormal conditions, and maintain reliable operations in mission-critical environments.

You will partner with training leadership, Data Center Operations, Engineering, Reliability, Site Deployment, Safety, Security, and technical SMEs to convert operating standards and field lessons into practical learning content. The role requires strong facilitation skills, documentation discipline, technical curiosity, and the ability to build trust with both learners and operational leaders.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Key Responsibilities

• Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.

  
  

• Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.

  
  

• Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.

  
  

• Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.

  
  

• Create practical learning materials, including job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training.

  
  

• Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.

  
  

• Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.

  
  

• Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.

  
  

• Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.

  
  

• Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.

  
  

• Promote consistent training standards across sites while adapting delivery methods to local operational needs.