Security Executive

About DHL Blue Dart Express India:

Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview:

The Exec./Sr. Exec./AM/Manager - Hub Security is responsible for ensuring the security of all shipments, employees, and infrastructure at the Hub. The role involves implementing security protocols, conducting audits, and managing security personnel and systems. It is critical to maintaining compliance, preventing risks, and ensuring smooth operational continuity.

Job Purpose:

To ensure the physical security of all shipments, personnel, and infrastructure at the Hub by implementing robust security measures and protocols. The role focuses on risk prevention, incident management, and maintaining compliance with safety and operational standards.

Key Roles & Responsibilities:

Shipment Security

• Ensure the physical security and safe handling of all shipments within the Hub.
• Manage high-value shipments through secure handovers, escorts, pre-alerts, and real-time monitoring.
• Investigate open, tampered, or damaged shipments and coordinate with the origin for resolution.
• Update and close all security cases in the SHIELD system within defined timelines.

Facility Security and Safety

• Maintain the overall physical security of the Hub premises, including building access and surveillance.
• Conduct regular electrical, fire safety, and infrastructure audits to ensure a safe working environment.
• Ensure optimal functioning of all electronic security systems such as CCTV, access control, and fire alarms.

Security Audits and Compliance

• Conduct periodic internal security audits and ensure full compliance with organizational safety standards.
• Perform vehicle and branding audits for all Hub vehicles, ensuring adherence to locking systems, documentation, and pollution control norms.

People and Process Management

• Support pre-employment and police verifications for all new employees in coordination with regional security teams.
• Lead security orientation, emergency preparedness training, and fire-safety drills for Hub employees.
• Drive communication and awareness of safety policies and procedures among all staff.

Security Personnel Oversight

• Ensure adequate staffing of trained security guards; manage deployment and supervise day-to-day duties.
• Conduct regular training, refresher courses, and surprise checks to maintain discipline and effectiveness.

Risk Management and Liaison

• Identify, assess, and report potential security risks; collaborate with Operations for timely mitigation.
• Coordinate with local law enforcement agencies to support seamless movement of network vehicles and ensure regulatory compliance.

Qualifications & Experience:

Education:

• Essential: Graduate in any discipline.
• Preferred: Preferably certified in Security Management, Fire & Safety, or Risk Assessment.

Experience:

• 1 – 3 years of relevant experience in security operations, preferably in logistics, transportation, warehousing, or supply chain sectors.
• Ex-servicemen from the Indian Navy or Indian Air Force with experience in security, administration, or logistics roles are highly preferred.
• Experience in handling shipment security, facility safety, emergency preparedness, and managing security personnel.
• Hands-on experience with security systems such as CCTV, Access Control, and Fire Safety Devices.
• Prior exposure to incident investigation, safety audits, and coordination with local law enforcement authorities is desirable.

Skills & Capabilities:

Core Technical Skills:

• Knowledge of security systems (CCTV, Access Control, Fire Alarms)
• Proficiency in using incident reporting tools and platforms
• Experience in conducting safety audits and risk assessments
• Familiarity with fire safety, emergency response, and physical access protocols
• Ability to manage and train security personnel

Behavioural Competencies:

• Integrity and Reliability: Maintains high ethical standards and confidentiality
• Attention to Detail: Diligent in identifying risks, irregularities, and operational gaps
• Problem-Solving: Quick and effective decision-making in emergencies or incidents
• Leadership: Ability to manage teams, conduct trainings, and enforce discipline
• Communication Skills: Clear verbal and written communication with internal teams and external agencies
• Crisis Management: Calm and composed approach during critical situations

Key Performance Indicators:

Sr. No.

Key Result Areas

Key Performance Indicators (KPIs)

1

Ensure Shipment Security in the Hub

• Number of theft, pilferage, or tampering incidents reported
• % of security cases closed in SHIELD within defined TAT

2

Adherence to Timelines and SOPs

• % adherence to TATs for:
• – SHIELD updates
• – Pre-employment & police verifications
• – Branding & vehicle audits
• Number of SOP deviations/non-compliances

3

Facility and Employee Safety Coverage

·% of employee participation in:
– Safety drills
– Electrical/fire safety audits
– Security orientation/training

4

Security Systems Functionality

• % uptime of CCTV, fire alarms, and access control systems
• Number of unresolved technical faults or delays in resolution

5

Risk Management and Compliance

• Number of security risks identified and documented
  % of mitigation measures implemented
• Number of security audit findings closed

6

Security Personnel Performance

• % of security guards trained and certified
• Frequency and outcomes of surprise checks
  Guard absenteeism or violations

7

Stakeholder Coordination & Liaison

• Number of effective engagements with law enforcement/local authorities
• Number of security-related delays or escalations resolved

8

Performance-Driven Culture

• Timely completion of team goal setting, reviews, and appraisals
• Adherence to internal performance management timelines