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KYC Operations Analyst

30+ days ago 2026/10/01
Other Business Support Services
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Job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.


Job Overview

The KYC Operations Analyst is responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:


  • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
  • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
  • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
  • Assist Citi on KYC efforts in accordance to the NAM Retail AML KYC Ops (NTB) procedures
  • Perform KYC reviews (Scheduled & Unscheduled Reviews for Individual Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
  • Determining if the accounts are in scope
  • Client Identification, Verification and Screening
  • Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
  • Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
  • Ensure all information and documentation comply with local regulation and Citi standards
  • Send the requests to Outreach/RM for accounts where information is required to complete the review
  • Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
  • Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
  • Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
  • Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
  • Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
  • Willing to work in night shifts

Qualifications:


  • Need candidate to hold previous relevant experience of minimum 5 to 8 years
  • CAMS preferred
  • Candidate should be willing to work in US shift/night shifts

Education:


  • Bachelor's degree

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Job Family Group:


Operations - Services

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Job Family:


Business KYC

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Time Type:


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Most Relevant Skills


Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills


For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.



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