We are expanding our market research team in Oman and are looking for reliable Mystery Shoppers to evaluate customer service quality across different industries including retail, restaurants, banks, and service centers.

📌 Job Title:

Mystery Shopper / Customer Experience Evaluator

📍 Location:

Oman (Muscat, Sohar, Salalah, Nizwa & other cities depending on assignments)

🕒 Job Type:

Freelance / Part-Time (Flexible hours)

💼 Job Description:

As a Mystery Shopper, you will:

• Visit assigned locations as a regular customer
• Evaluate customer service, staff behavior, and overall experience
• Follow a given scenario during your visit
• Complete and submit a detailed online report after each assignment
• Maintain full confidentiality of all assignments

🎯 Requirements:

• Strong observation and attention to detail
• Good written communication skills (English preferred)
• Responsible, punctual, and reliable
• Ability to follow instructions accurately
• No prior experience required (training provided)

💰 Compensation:

• Paid per completed visit or assignment
• Rates depend on location and type of audit
• Reimbursements provided for approved purchases (if applicable