Salesforce Administrator

About Mozn

MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.
We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.
If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises

About the role

We are seeking a detail-oriented and proactive Salesforce Administrator to own the day-to-day administration, optimization, and support of our Salesforce platform. This role will partner closely with Sales, Revenue Operations, Marketing, and Customer Success to ensure Salesforce supports business processes, data integrity, and scalable growth.

What you'll do

Salesforce Administration

• Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types

• Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability

• Monitor system usage, adoption, and performance; proactively identify areas for improvement

Business Support & Optimization

• Act as the primary point of contact for Salesforce-related questions, issues, and enhancements

• Translate business requirements into scalable Salesforce solutions

• Build and maintain reports and dashboards to support sales performance and executive reporting

• Support lead, opportunity, account, and pipeline management processes

Automation & Enhancements

• Design and maintain automations using Flow, process automation, and approval processes

• Assist in testing, deployment, and documentation of new features and system updates

• Evaluate and manage Salesforce AppExchange applications and integrations

Governance & Best Practices

• Ensure adherence to Salesforce best practices, security standards, and data governance policies

• Create and maintain user documentation, training materials, and process guides

• Support onboarding and ongoing training for Salesforce users

Qualifications

• 2–5+ years of hands-on Salesforce Administration experience

• Salesforce Administrator Certification (ADM 201) required or in progress

• Strong understanding of Salesforce data model, security, and reporting

• Experience with Salesforce Flow and automation tools

• Strong analytical, problem-solving, and communication skills
• Must be fluent in both written and spoken English and Arabic.

Preferred Qualifications

• Experience supporting Sales or Revenue Operations teams

• Knowledge of Sales Cloud (Service Cloud a plus) and Revenue Cloud

• Experience with integrations (e.g., marketing automation, support tools, financial systems)

• Advanced Salesforce certifications (e.g., Advanced Administrator)

• Experience working in a scaling or fast-paced environment

Key Skills

• Technical troubleshooting and analytical thinking.

• Deep understanding of GTM (Sales, Marketing, CS) processes.

• Integration and API fluency.

• Data governance and quality management.

• Cross-system workflow design.

• Project management and vendor coordination.

• Ability to work independently and in partnership with GTM teams.

Benefits

• You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
• The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best.
• You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
• We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.