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We are seeking a highly skilled and experienced Master Technician to join a busy and forward-thinking workshop environment in the United Kingdom. This role is ideal for an advanced automotive professional with exceptional diagnostic and fault-finding abilities who can lead by example, support colleagues and ensure all work is completed to the highest technical standards.
Key Responsibilities
• Carry out advanced vehicle diagnostics and complex repairs to a consistently high standard
• Identify and resolve technical faults efficiently using structured diagnostic processes and root cause analysis
• Complete repair work in line with manufacturer specifications and company quality standards
• Provide technical guidance and support to technicians, apprentices, and workshop colleagues
• Assist workshop management with technical issues, repair planning, and quality control
• Communicate effectively with workshop management regarding additional repair requirements and technical concerns
• Support customer-facing technical discussions when required
• Maintain up-to-date technical knowledge through manufacturer training, supplier courses, and industry developments
• Ensure all workshop equipment, tools, and diagnostic systems are used correctly and safely
• Maintain a clean, organised, and compliant working environment
• Contribute ideas and initiatives to improve workshop productivity, efficiency, and customer satisfaction
• Support workshop leadership and operational requirements when required
• Complete all documentation accurately, including job cards, technical reports, vehicle health checks, and quality control records
• Operate company vehicles responsibly and report any defects or concerns promptly
• Carry out additional duties appropriate to the position as required
Benefits
• Competitive salary package
• Relocation support available
• Ongoing manufacturer and technical training
• Modern, professional workshop environment
• Long-term career progression opportunities
• Opportunity to work with the latest vehicle technologies and diagnostic systems
Requirements
• Proven experience as a Master Technician within a dealership or professional workshop environment
• Exceptional diagnostic, fault-finding and advanced repair skills
• Manufacturer accreditation or equivalent advanced technical training preferred
• Strong understanding of modern vehicle systems, diagnostic equipment, and workshop software
• Ability to mentor, coach, and support less experienced technicians
• Experience working on Hybrid or Electric Vehicles is a bonus
• Excellent attention to detail with a strong focus on quality, safety, and first-time fix rates
• Ability to work efficiently while maintaining high workmanship standards
• Strong communication skills and a collaborative approach to teamwork
• Proactive attitude towards learning and continuous professional development
Professional Standards & Values
• Comply fully with company policies, procedures, and health & safety requirements
• Maintain a professional appearance and positive attitude at all times
• Build strong working relationships with colleagues, customers, and management
• Demonstrate a cost-conscious and quality-focused approach to workshop operations
• Engage positively with company initiatives, training, and business developments
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