Service engineer

Position SummaryWe are seeking a skilled and motivated Service Engineer – HVAC Chillers with 2–4 years of hands-on experience in installation, commissioning, troubleshooting, preventive maintenance, and repair of air-cooled and water-cooled chiller systems. The candidate will be responsible for ensuring optimal performance of HVAC equipment while delivering excellent customer service.Key Responsibilities

• Perform installation, commissioning, testing, and servicing of HVAC chiller systems.
• Conduct preventive and breakdown maintenance of chillers, cooling towers, pumps, AHUs, and related HVAC equipment.
• Diagnose and troubleshoot mechanical, electrical, refrigeration, and control system issues.
• Monitor chiller performance and recommend corrective actions for improved efficiency.
• Attend service calls at customer sites and ensure timely resolution of complaints.
• Carry out refrigerant charging, leak detection, pressure testing, and vacuuming activities.
• Read and interpret P&ID drawings, electrical schematics, and equipment manuals.
• Prepare service reports, maintenance records, and customer documentation.
• Coordinate with customers, contractors, and internal teams for service execution.
• Ensure compliance with safety standards and company service procedures.
• Support Annual Maintenance Contracts (AMC) and energy optimization projects.
• Maintain inventory of tools, spare parts, and consumables required for service activities.

Required Qualifications

• Diploma/B.E./B.Tech in Mechanical Engineering, Refrigeration & Air Conditioning, Electrical Engineering, or related field.
• 2–4 years of experience in servicing and maintenance of HVAC chillers.
• Experience working on reputed chiller brands such as Carrier, Trane, Daikin, York, Blue Star, Mitsubishi, or similar.

Technical Skills

• Strong understanding of refrigeration cycle and HVAC fundamentals.
• Experience with:
  • Air-cooled chillers
  • Water-cooled chillers
  • Screw, scroll, and centrifugal compressors
  • Cooling towers, pumps, AHUs, FCUs
  • PLC/BMS controls
• Knowledge of electrical troubleshooting, compressors, VFDs, sensors, and control panels.
• Familiarity with refrigerants such as R134a, R410A, R407C, and R1234ze.
• Ability to use diagnostic instruments such as manifold gauges, multimeters, clamp meters, and vacuum pumps.

Desired Competencies

• Strong troubleshooting and analytical skills.
• Customer-focused approach.
• Good communication and reporting skills.
• Ability to work independently and handle multiple service assignments.
• Willingness to travel extensively for site visits and emergency breakdown support.
• Team player with strong commitment to safety and quality.

Key Performance Indicators (KPIs)

• Service response and resolution time.
• First-time fix rate.
• Customer satisfaction scores.
• Preventive maintenance compliance.
• Equipment uptime and reliability.
• AMC contract support and renewal assistance.

Preferred: Candidates with experience in industrial, commercial, pharmaceutical, data center, or large facility HVAC chiller applications.