Business Manager

Purpose of the role

To enable the success of the business and assist senior leaders navigate complex challenges, make informed decisions, and achieve their goals

Accountabilities

• Collaboration with business and senior leadership to develop and implement business strategies that align with organizational goals and regulatory requirements.
• Liaison between different business units and functions, fostering communication and collaboration.
• Management and coordination of strategic initiatives, projects, and change management efforts to optimize business processes and strengthen the control environment.
• Improvement of operational efficiency within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity and effectiveness.
• Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, and monitoring of financial performance against targets.
• Support to business heads in partnership with HR on hiring, workforce planning, joiner/mover/leaver actions.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "Business Manager - Research" in Global Research Centre where you are expected to work in a high intensity, results oriented role within the Risk & Controls team based in Mumbai, which is an extension of the Global Research Business Management Team. The Risk & Control team in Mumbai operates controls and processes to cover key risks for the Research department, including but not limited to: Information Barriers, Cross-Border controls, Management of Personal Conflicts of Interest, Personal Account Dealing, Headcount Management, Research Event (Conference) Controls, RCSA testing, Internal Audit Reviews and Issues and Actions.

This role will focus on the execution and management of Personal Conflicts of Interest and Personal Account Dealing processes for the Research Department. The role will involve operating a high-volume process which requires quick turnaround and resolution. It will also require taking subjective calls from time-to-time, and is a role where attention to detail is key. The candidate will spend most of their time operating ad hoc, monthly and quarterly control tasks.

The role requires interaction with the wider Research Business Management Team Globally, Research Compliance, Research Production and Operations, and may require connecting with stakeholders outside of Research such as Anti-Bribery and Corruption, Government Relations, Barclays Compliance etc.

Key Accountabilities

• Developing an in-depth understanding of Personal Conflicts of Interest and Personal Account Dealing, their risks, and the controls designed to mitigate them.

  
  
  

• Track and resolve personal conflicts of interest disclosed by Research colleagues, assessing the risk, escalating to Supervisor and Research Compliance and determining mitigating actions.

  
  
  

• Undertake review of trades executed in managed accounts vs. the employee’s role specific trading prohibitions to determine potential breaches. Escalate where required and document outcomes.

  
  
  

• Ensure existing controls adequately mitigate the risks, if not escalate.

  
  
  

• Timely and accurate completion and documentation of all tasks, in accordance with set procedures and business standards.

  
  
  

• Ability to multi-task, work under pressure and make sound business judgments.

  
  
  

• Assist team members with their tasks and responsibilities, and work on ad-hoc projects as and when they come up.

  
  
  

• Proactive and timely escalation of issues, where required.

  
  
  

Essential Skills:

• Excellent accuracy and attention to detail.

  
  
  

• Expertise at MS Office applications like Excel, PowerPoint and Word

  
  
  

• Excellent in formatting tables and data to present visually user-friendly format for the intended audience.

  
  
  

• Strong teamwork and communication skills as the person will be required to operate with teams across the organization, in multiple locations and time zones.

  
  
  

• Ability to carry out detailed tasks with diligence, and within set timelines.

  
  
  

• Self-motivated, identifies opportunities and is proactive in putting forward ideas and solutions.

  
  
  

Desirable skills/Preferred Qualifications:

• Postgraduate/ MBA in Finance

  
  
  

• Experience in product control, strategy, operations, risk and controls or business management roles

  
  
  

• Good knowledge of Investment banking businesses and products.

  
  
  

• General awareness of financial industry regulations would be advantageous.

  
  
  

• Understanding of AI fundamentals and experience applying AI in day‑to‑day work

  
  
  

You may be assessed on critical skills such as product control, strategy, operations, risk and controls or business management.

This role is based of Mumbai.